Vixxo Ignites the Future of Facilities Management with Groundbreaking AI Innovation Hackathon
Vixxo Facility Solutions, a recognized leader in intelligent facilities management and technology-enabled facility services, continues to push the boundaries of innovation with the successful completion of its AI Innovation Hackathon, held from October 21–23, 2025, at the company’s headquarters in Scottsdale, Arizona.
The three-day event brought together some of the brightest minds from across Vixxo’s internal departments—Operations, Supply Chain, Marketing, Client Success, IT Development, and Solutioning—alongside talented university students who share a passion for technology and facilities excellence. Their collective mission: to reimagine the future of facilities management through artificial intelligence, developing creative, data-driven tools that make facilities smarter, more efficient, and more resilient.
A Vision Rooted in Technological Evolution
For Jim Reavey, Chief Executive Officer of Vixxo, the hackathon was much more than an internal innovation challenge—it was a reflection of the company’s core values and its unyielding commitment to progress.
We’re excited to bring artificial intelligence deeper into our organization, not as a buzzword, but as a real, transformative force that empowers our teams, customers, and service providers,” said Reavey. “AI is central to Vixxo’s vision of building an enhanced workforce that sets a new industry standard, and this hackathon is another meaningful step forward in our continued journey.
Reavey’s statement underscores Vixxo’s belief that technology should empower people, not replace them. The company’s AI strategy is designed around augmenting human decision-making, improving accuracy, and enabling real-time insight into facility operations—creating a seamless ecosystem between people, processes, and intelligent systems.
Transforming Facilities Through Proactive Innovation
Over the course of the hackathon, cross-functional teams designed and built prototypes focused on proactive and preventative maintenance, leveraging AI to minimize downtime and keep mission-critical assets performing at their best.
Many of the projects introduced agent-to-agent orchestration, a sophisticated framework that allows AI systems to communicate with one another, offering real-time decision-making and oversight capabilities. These innovations have the potential to revolutionize the way maintenance and service requests are managed—anticipating problems before they occur and automating responses to ensure consistent uptime across client portfolios.
By integrating predictive analytics into facility operations, Vixxo aims to redefine what proactive maintenance looks like. These AI-driven prototypes are expected to help customers:
- Increase asset reliability through predictive insights.
- Reduce total cost of ownership by optimizing maintenance schedules.
- Enhance service transparency with real-time updates and audit trails.
- Extend equipment lifespans through early detection of issues.
Such forward-thinking innovation aligns with Vixxo’s overarching goal of ensuring that customer facilities remain operational, efficient, and financially optimized.
Building on an Established Legacy of AI Leadership
Vixxo’s commitment to AI-driven transformation didn’t begin with this hackathon. Since early 2023, the company has been at the forefront of embedding artificial intelligence into every aspect of facilities management. Through a combination of custom GPTs, proprietary learning models, and data frameworks, Vixxo has redefined how insights turn into action across large, multi-site facility networks.
Two of its most significant technological breakthroughs include:
VixxoVerify
A state-of-the-art AI auditing engine, VixxoVerify ensures every service performed and every invoice processed meets the highest standards of transparency and fairness. The platform audits invoices automatically, benchmarks labor and parts costs using over 40 years of historical data, verifies job completion through photo evidence, and even negotiates costs in real time—long before a bill ever reaches the client. This ensures accountability, eliminates billing errors, and reinforces trust across the entire service chain.
ChatFPT (Facilities Professional Technician)
Formerly known as VITA, ChatFPT is the industry’s first AI-powered technician assistant. Built to enhance technician efficiency and support real-time decision-making in the field, ChatFPT offers instant troubleshooting guidance, predictive maintenance alerts, and performance optimization recommendations.
The results have been measurable and impressive:
- Technician proficiency has significantly improved across the service network.
- New hires are reaching full productivity faster than ever before.
- Field consistency and job quality have both increased, supported by AI-driven learning loops that accelerate training and knowledge sharing.
Together, these tools reflect Vixxo’s belief that artificial intelligence is not a replacement for human expertise—but a catalyst for human excellence.
A Culture of Collaboration and Experimentation
According to Jim McCarthy, Chief Operating Officer of Vixxo, the hackathon represented the very essence of Vixxo’s company culture: collaborative, bold, and customer-focused.
The teams far exceeded my expectations,” said McCarthy. “I watched solutions come to life that will transform how facilities services are delivered to customers. In just a few days, our people took complex, real-world challenges and turned them into working prototypes. The speed, creativity, and collaboration on display embodied exactly who we are as a company—innovative and relentless in finding better ways to serve our customers.
Reinforcing a Year of Strategic Transformation
The hackathon also capped off a transformational year for Vixxo. Earlier in 2025, the company rebranded to Vixxo Facility Solutions, marking a new era of integrated, technology-driven facility service delivery. The rebrand reflects the company’s expanded scope—beyond traditional facilities maintenance—into full-service, AI-enabled facility operations and optimization.
In 2024, Vixxo also completed the acquisition of Cushman & Wakefield Facilities Solutions, a move that significantly strengthened its vendor-managed maintenance expertise, broadened its geographic reach, and expanded its capabilities in managing national and multi-site portfolios.
These strategic milestones, combined with initiatives like the hackathon, underscore Vixxo’s mission to remain a leader in the digital evolution of facilities management—a sector increasingly driven by automation, data, and sustainability.
Creating Tools Customers Truly Need
For CJ Jernigan, President of Vixxo and a long-time industry leader who also serves as Board Member and Treasurer of ConnexFM (the leading association for multi-site facilities managers and suppliers), the most rewarding part of the hackathon was seeing innovation align directly with customer needs.
We’re inspired by what our teams developed in just a few days,” said Jernigan. “They created working prototypes designed to help our customers operate more efficiently and effectively. Through Connex, I hear firsthand how our retail and facilities partners are looking for smarter, more sustainable ways to manage their operations. The innovations born here will help Vixxo deliver even greater value and performance to our customers.
The hackathon demonstrated Vixxo’s ability to condense what would typically be a six-month software development cycle into just a few days, thanks to the power of AI-driven solutioning and agile design thinking. By combining creativity with rapid prototyping, teams were able to test and refine ideas in real time—turning vision into tangible results.
A Glimpse Into the Future
The success of the 2025 AI Innovation Hackathon has set the stage for an ongoing culture of experimentation and collaboration at Vixxo. The company plans to continue expanding its AI initiatives in 2026 and beyond, integrating machine learning, predictive analytics, and IoT data to further enhance asset performance and service reliability.
By connecting technology innovation with the real-world needs of customers, Vixxo Facility Solutions is not just participating in the future of facilities management—it’s actively building it.
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