K9 Resorts Luxury Pet Hotel Expands to Sterling, Virginia with New Premium Dog Boarding and Daycare Facility
K9 Resorts Luxury Pet Hotel, the nationally recognized pet care franchise celebrated for its luxury dog boarding, cage-free accommodations, award-winning customer service, and premium daycare programs, has announced plans to open a new state-of-the-art resort in Sterling, Virginia this fall. Located at 11 Pidgeon Hill Drive, the new facility will bring the brand’s signature luxury pet care experience to the greater Washington, D.C., and Northern Virginia region, offering local pet owners a high-end destination where dogs receive exceptional care in a safe, comfortable, and enriching environment.
The new Sterling resort represents another significant milestone in K9 Resorts’ nationwide expansion strategy as demand for premium pet care services continues to grow across the United States. With more households viewing pets as members of the family, owners are increasingly seeking professional boarding and daycare facilities that combine hospitality-level service with expert animal care, spacious accommodations, and engaging daily activities.
Designed to meet these evolving expectations, the Sterling location will encompass approximately 7,000 square feet of indoor space complemented by nearly 3,000 square feet of secure outdoor play areas. Once operational, the resort will be capable of accommodating more than 100 dogs for overnight boarding and daycare services, providing ample capacity while maintaining the individualized attention that has become synonymous with the K9 Resorts brand.
Every aspect of the new facility has been carefully designed to prioritize the health, comfort, and well-being of its canine guests. The resort features custom-designed layouts that promote safe movement throughout the property while minimizing stress for dogs of all sizes and temperaments. Sound-reducing construction materials help create a calmer environment by limiting excessive noise levels, while hospital-grade sanitation protocols ensure the highest standards of cleanliness and disease prevention throughout the facility.
These design elements reflect the company’s longstanding commitment to delivering a luxury experience for both pets and their owners. Rather than functioning as a traditional kennel, K9 Resorts emphasizes a hotel-like atmosphere where dogs enjoy spacious accommodations, personalized care, structured play opportunities, and attentive supervision from trained professionals.
The Sterling facility will become the 53rd operating location within the K9 Resorts network and the company’s second location in Virginia. The brand already serves pet owners through its Virginia Beach resort and continues to identify strategic markets where demand for premium pet care aligns with its expansion plans.
Founded in New Jersey in 2005 by brothers Jason and Steven Parker, K9 Resorts has played a pioneering role in transforming the commercial pet care industry over the past two decades. Recognizing that pet owners increasingly desired higher standards of care than those offered by conventional boarding kennels, the founders developed a luxury-focused concept centered on exceptional hospitality, professional management, and comprehensive canine wellness.
Since its founding, the company has established itself as one of the industry’s most respected brands, earning widespread recognition for operational excellence, customer satisfaction, and innovation in pet care services. Its emphasis on premium accommodations, strict cleanliness standards, and individualized attention has helped distinguish K9 Resorts from many traditional boarding providers.
The company’s commitment to excellence has been recognized by the International Boarding & Pet Services Association (IBPSA), one of the world’s leading professional organizations serving the pet care industry. K9 Resorts has received six Pet Care Excellence Awards from the association, making it the most highly awarded brand in its category. These honors recognize outstanding performance across multiple areas, including operational quality, customer service, safety standards, and innovation within the pet hospitality sector.
Sterling was selected as the newest expansion market due to the area’s strong demographic profile and growing demand for premium pet services. The Washington, D.C., and Northern Virginia metropolitan region is home to numerous established suburban communities populated by professionals, families, and frequent travelers who increasingly seek reliable, high-quality care for their pets while balancing busy lifestyles.
Many residents in the region commute to demanding careers, travel frequently for work, or maintain active family schedules that create ongoing demand for trusted daycare and boarding options. K9 Resorts believes its luxury hospitality model is particularly well suited to meet these needs by providing pet owners with confidence that their dogs are receiving attentive care in a safe and enriching environment.
Lia Moncholi, Chief Executive Officer of Luxury Pet Hotel Investments, LLC (LPHI), the franchisee responsible for the Sterling location, emphasized the changing expectations of today’s pet owners.
According to Moncholi, modern pet parents often balance demanding professional responsibilities, business travel, vacations, and active lifestyles while still wanting to ensure their dogs receive the highest quality care. She explained that K9 Resorts provides a luxurious home away from home where every dog benefits from personalized attention, engaging activities, and a caring environment designed to promote comfort and happiness. This allows pet owners to enjoy complete peace of mind whenever they are separated from their four-legged family members.
The opening of K9 Resorts Sterling also marks an important milestone for Luxury Pet Hotel Investments. The new facility will become LPHI’s 20th operating K9 Resorts location, making the company the largest franchise operator within the K9 Resorts system based on the number of open resorts. Its continued investment reflects strong confidence in both the brand’s long-term growth strategy and the increasing consumer demand for premium pet hospitality services.
To lead daily operations at the Sterling facility, LPHI has appointed Coby Shepard as General Manager. Shepard brings extensive experience in both hospitality management and professional animal care, positioning him to oversee resort operations while maintaining the high standards expected throughout the K9 Resorts network.
Before accepting his new role, Shepard served as General Manager of K9 Resorts Scottsdale, where he gained valuable operational experience managing luxury pet care services. His familiarity with the company’s standards, procedures, and customer service philosophy will help ensure a smooth launch for the Sterling location.
Prior to joining K9 Resorts, Shepard spent more than 15 years working within premium hospitality environments, holding management positions at upscale guest-focused businesses as well as national veterinary and pet care organizations. His diverse professional background combines customer service expertise with hands-on animal care experience, making him well suited to oversee both the operational and caregiving aspects of the resort.
In addition to his management experience, Shepard holds certifications in Animal First Aid and CPR, reinforcing the company’s commitment to maintaining the highest standards of pet safety and emergency preparedness.
As K9 Resorts continues expanding across North America, the opening of its Sterling location demonstrates the brand’s ongoing commitment to meeting the needs of today’s pet owners through luxury accommodations, professional care, and exceptional customer service. By combining thoughtfully designed facilities, experienced leadership, award-winning operational standards, and a hospitality-driven approach, K9 Resorts aims to provide dogs with a comfortable, engaging, and safe environment while giving pet parents confidence that their beloved companions are receiving the highest level of care whenever they are away from home.
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