Frontdoor & Moen Expand Partnership to Prevent Water Damage in 14 States

Frontdoor and Moen Expand Partnership to Prevent Water Damage Across 14 States

Frontdoor, Inc., the nation’s leading provider of home warranties, has announced an expansion of its existing partnership with Moen, a leader in water experiences within the home. This extension aims to enhance homeowners’ ability to prevent water damage by installing the Moen® Flo Smart Water Monitor and Shutoff, an advanced automatic water shut-off valve.

This partnership now covers six additional states, bringing the total to 14. The newly added states include Connecticut, Illinois, Kansas, Michigan, New Jersey, and Tennessee, in addition to the eight states where the service was previously available: California, Arizona, Utah, Idaho, Oregon, Texas, Georgia, and South Carolina.

The expansion officially took effect on January 31, further solidifying the collaboration between Frontdoor and Moen. The primary goal of this initiative is to help homeowners safeguard their properties from potential water damage while also contributing to reducing water-related insurance claims.

Strategic Expansion for Greater Protection

The extended partnership between Frontdoor and Moen underscores the companies’ shared commitment to providing homeowners with cutting-edge solutions that proactively mitigate water damage. The Moen Flo Smart Water Monitor and Shutoff is a revolutionary device that continuously monitors the water pressure and flow rate within a home’s plumbing system. With its advanced Microleak™ Technology, the system can detect leaks as small as a single drop per minute, no matter where they occur within the home.

Through the Moen Smart Water App, homeowners can receive instant alerts when a potential issue arises, allowing them to take immediate action to prevent further damage. In cases of severe leaks, the device can automatically shut off the home’s water supply, minimizing the risk of costly repairs. Additionally, the app enables users to monitor their household water usage, track consumption by fixture, and set conservation goals, fostering a more sustainable approach to water management.

Leadership Perspectives on the Expansion

Frontdoor, Inc. Chief Revenue Officer Kathy Collins expressed enthusiasm for the continued growth of the company’s relationship with Moen, stating, “We are delighted to expand our agreement with Moen even further. This relationship continues to be a great example of how we are able to leverage our nationwide network of independent contractors to drive on-demand revenue. We look forward to other opportunities with Moen going forward.”

Moen’s Vice President of Business Development, Jeff Barnes, echoed this sentiment, emphasizing the significant impact the Moen Flo device has had in reducing water-related insurance claims. “Our goal is to reduce insurance claims related to catastrophic water damage from residential leaks. The Moen device offers an AI-driven solution that has been shown to reduce 96% of all non-weather water insurance claims,” Barnes stated. “The further expansion of our relationship with Frontdoor allows us to offer Flo with installation bundled into one price to even more homeowners.”

The ability to package the Moen Flo Smart Water Monitor and Shutoff with professional installation at a single price point makes it more accessible to homeowners, ensuring that more people can take advantage of this powerful technology without the hassle of finding a separate installation service.

The Growing Need for Water Damage Prevention

Water damage is one of the most common and costly issues homeowners face. According to industry data, water-related incidents account for a significant percentage of home insurance claims, often leading to expensive repairs, property loss, and long-term structural issues. Many homeowners remain unaware of small, undetected leaks that can cause extensive damage over time.

Traditional water monitoring solutions often rely on visible signs of leakage, such as stains, mold, or water pooling, which typically appear only after significant damage has already occurred. The Moen Flo Smart Water Monitor and Shutoff, however, provides proactive leak detection, ensuring that problems are identified and addressed before they escalate.

By incorporating AI-driven technology, the Moen Flo system learns a home’s typical water usage patterns, distinguishing between normal consumption and potential leaks. This smart functionality not only prevents major damage but also helps homeowners save money on water bills and contribute to environmental conservation efforts.

How the Moen Flo Smart Water Monitor and Shutoff Works

The Moen Flo device is installed directly onto a home’s main water supply line, allowing it to monitor all water activity within the property. Its real-time data tracking and automatic shutoff capabilities provide unparalleled protection against leaks, offering homeowners peace of mind.

Key features of the Moen Flo Smart Water Monitor and Shutoff include:

  • Microleak™ Technology: Detects leaks as small as a drop per minute, ensuring early intervention.
  • Automatic Shutoff: In the event of a catastrophic leak, the system will automatically shut off the water supply to prevent further damage.
  • Smart Alerts: Sends instant notifications via the Moen Smart Water App when unusual water activity is detected.
  • Water Usage Tracking: Allows homeowners to monitor water consumption and set conservation goals.
  • AI Learning: Continuously adapts to a home’s water usage patterns to improve detection accuracy.

With these capabilities, the Moen Flo system represents a significant advancement in home protection technology, making it an invaluable addition for homeowners looking to safeguard their properties against water damage.

The Role of Frontdoor’s Nationwide Network

One of the key factors driving the success of this partnership is Frontdoor’s extensive network of independent contractors. By leveraging this network, Frontdoor can efficiently provide on-demand installation services for Moen Flo customers across all 14 participating states. This approach ensures that homeowners receive expert installation without the need to coordinate separate appointments with third-party service providers.

As part of the agreement, Moen Flo customers who participate in the program will receive a Frontdoor Unlimited membership free for a full year. This membership provides homeowners with access to expert home repair and maintenance services, further enhancing the value of their investment in water damage prevention.

Future Prospects for the Partnership

With the success of the program in its initial states and the latest expansion into six additional states, Frontdoor and Moen are poised to continue their collaboration in new markets. Both companies have expressed their commitment to exploring further opportunities to enhance homeowners’ ability to protect their properties from water damage.

As technology continues to evolve, advancements in AI-driven home monitoring solutions will likely play an increasingly important role in home maintenance and insurance risk mitigation. The ongoing partnership between Frontdoor and Moen exemplifies how innovation, strategic collaboration, and proactive solutions can work together to provide homeowners with greater security and peace of mind.

How Homeowners Can Get Involved

Homeowners interested in learning more about the Moen Flo Smart Water Monitor and Shutoff can visit Moen.com/Flo for additional information. Those interested in exploring partnership opportunities with Moen can reach out via email at [email protected].

By expanding their partnership, Frontdoor and Moen are taking significant steps toward minimizing water damage risks and helping homeowners better manage their water usage. With a growing footprint across the U.S., this initiative is set to benefit even more homeowners in the years to come.

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