Phoenix Pathways Opens in Chilliwack, Providing New Supportive Homes and Shelter Spaces for Vulnerable Residents
People experiencing homelessness, as well as individuals at risk of losing their housing, now have access to new shelter services, supportive housing, and enhanced health care supports through the opening of Phoenix Pathways in Chilliwack, British Columbia.
Located at 45867 Trethewey Avenue, the new facility represents the completion of several years of planning, construction, and collaboration between community organizations, government partners, health providers, and local residents. The official opening was celebrated on June 12, 2026, with a community barbecue bringing together neighbours, project partners, Phoenix staff, and residents to mark the beginning of a new chapter in addressing housing needs in the region.
Developed to provide a safe and supportive environment, Phoenix Pathways includes 49 studio-style supportive housing units, each designed with essential living features including a private kitchen, bathroom, and basic furnishings. The homes are intended to provide stability for individuals who require additional support as they work toward improved health, independence, and long-term housing security.
Residents will have access to a range of services, including daily meals, life skills development, employment training opportunities, health supports, and connections to community resources. By combining housing with integrated services, the facility aims to help residents overcome barriers and build a stronger foundation for the future.
“ Housing is foundational to well-being,” said Justine Patterson, Chief Executive Officer of Phoenix Society. “Housing allows people to build stability, strengthen their well-being, and pursue the goals that matter most to them. With continuity of care and strong community connections, people can move from temporary shelter to permanent housing, and from stabilization to greater independence.”
A key feature of Phoenix Pathways is the inclusion of 22 complex care units designed for individuals with more significant health and social support needs. These specialized units provide residents with access to enhanced services within the same location where they live, helping create a more coordinated and effective approach to care.
Complex care combines housing support with health and social services, allowing individuals with complex needs to receive consistent assistance while reducing reliance on emergency health services. Fraser Health professionals will provide ongoing support at the facility, with staff available seven days a week to assist residents.
“By embedding enhanced health services right where people live, we can make sure that care needs are being met in a timely way with compassion and respect,” said Natalie McCarthy, Vice President, Clinical Operations, Integrated Health Services Area East, Fraser Health. “Bringing a dedicated team of nurses, social workers and other health care providers together to support people close to home will reduce barriers to care and better assist individuals on their path to improved health and well-being.”
Beyond permanent supportive housing, Phoenix Pathways also provides 42 long-stay shelter spaces for people currently experiencing homelessness. Unlike short-term emergency shelters, the long-stay model allows individuals to remain in the facility while working with support teams and case managers to identify pathways toward permanent housing.
The shelter program is designed to provide stability, safety, and access to essential services while residents address personal circumstances and connect with housing opportunities.
“Helping more people experiencing homelessness come indoors and have services is essential to their health and well-being,” said Christine Boyle, B.C.’s Minister of Housing and Municipal Affairs. “We know communities need our support, and we are continuing to build safe places for people to go during vulnerable times. Our communities are safer and stronger when we work together to care for one another.”
Phoenix Pathways is operated by Phoenix Society, an organization with more than 35 years of experience supporting individuals through housing programs, mental health services, substance-use supports, and inclusive community initiatives.
The opening of the Chilliwack facility follows another major milestone for the organization. In May 2026, Phoenix Society launched Bentley Place in Surrey, a supportive housing development featuring 60 units. With the opening of Phoenix Pathways, the organization has delivered more than 100 new supportive housing and shelter spaces within a period of less than 100 days.
This rapid expansion reflects the growing demand for housing solutions and Phoenix Society’s ability to work with partners to deliver programs that respond to urgent community needs.
Government representatives highlighted the importance of collaboration in making the project possible. Ernie Klassen, Member of Parliament for South Surrey-White Rock, speaking on behalf of Gregor Robertson, Minister of Housing and Infrastructure and Minister responsible for Pacific Economic Development Canada, emphasized the importance of partnerships in addressing homelessness.
“We are committed to working across governments, and across sectors, to offer housing help for those who need it most,” said Klassen. “The Phoenix Pathways project will provide safe, secure homes for some of Chilliwack’s most vulnerable residents – people whose need is greatest, and urgent. Our government is proud to be one of the partners making this development happen.”
With the opening of Phoenix Pathways, Chilliwack gains an important resource that combines housing, shelter, health care, and community support in one integrated model. The project represents a significant step toward creating safer communities while helping individuals move from homelessness toward stability and greater independence.
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