Skimmer Partners with Heritage Pool Supply to Transform Pool Industry Operations
Skimmer and Heritage Pool Supply Group have announced the launch of the first phase of their strategic integration, marking an important step toward modernizing operations within the pool and spa service industry. The collaboration focuses on creating a more connected digital ecosystem that enables pool professionals to manage product information, pricing, and purchasing workflows more efficiently within their existing software systems.
The initial phase of the integration introduces a new capability that allows Skimmer users to synchronize product data from Heritage Pool Supply directly into their Skimmer accounts. Through this live connection, customers can automatically import and maintain up-to-date product information from Heritage’s catalog. The integration ensures that details such as product descriptions, pricing, and related data remain current without requiring manual updates.
For pool service companies, accurate and consistent product data is critical to managing inventory, controlling job costs, and maintaining profitable pricing structures. By connecting Heritage’s extensive product catalog with Skimmer’s field service management platform, the new integration reduces administrative workload and minimizes the risk of outdated or inaccurate product information.
With this launch, Skimmer customers gain access to several new features designed to streamline everyday operations. One of the most valuable capabilities is the ability to sync Heritage products directly into their Skimmer accounts. Once connected, product information is automatically updated, ensuring that pool professionals are always working with the latest data available from the distributor.
Users can also access detailed product descriptions and real-time pricing data within the Skimmer interface. This provides greater transparency when selecting products for service jobs, helping technicians and business owners make informed decisions about the materials they use. By having reliable product information readily available, companies can improve operational efficiency while maintaining accurate cost tracking.
Another key feature introduced in the first phase is the ability to perform bulk imports of Heritage products into Skimmer. Rather than manually entering product details one item at a time, users can import large groups of products in a single step. These products will then remain automatically updated as Heritage revises pricing or product information, ensuring that records remain accurate over time.
The integration also includes advanced product mapping tools. These tools allow businesses to align Heritage products with their existing items in Skimmer, providing greater control over how products are synchronized and categorized. This flexibility is particularly valuable for companies that already maintain established product libraries or unique naming conventions within their operational systems.
To further support profitability, the platform enables users to apply customizable markup rules to products imported from Heritage. These markup settings allow businesses to automatically adjust pricing in real time based on the distributor’s current cost data. As Heritage updates product prices, Skimmer can automatically apply the configured markup percentage, helping pool service companies maintain healthy margins while reducing manual pricing adjustments.
According to Skimmer leadership, the partnership represents more than a technical integration. Instead, it reflects a shared vision for improving the way pool and spa professionals manage their businesses through modern digital tools.
Jack Nelson, Chief Executive Officer of Skimmer, emphasized that the collaboration aims to transform the industry’s operational workflows. He explained that the partnership combines Heritage’s extensive distribution network and product expertise with Skimmer’s specialized software platform built specifically for pool service operations. By bringing these capabilities together, the companies hope to create smarter, more connected digital experiences that support business growth and efficiency.
Nelson noted that many pool service companies still rely on disconnected systems and manual processes to manage products and pricing. By integrating distributor data directly into the software that service professionals already use, Skimmer and Heritage aim to eliminate unnecessary complexity while giving businesses more accurate operational insights.
Leadership at Heritage Pool Supply Group echoed this perspective. Scott Frost, President of Heritage Pool Supply Group, said the company is focused on helping pool service professionals operate in more connected and efficient ways as the industry continues to evolve. He explained that the partnership with Skimmer reflects a shared commitment to simplifying workflows and providing service professionals with more integrated digital tools.
Frost described the integration as the first step in a broader initiative designed to reduce operational friction across the pool service supply chain. By connecting distributor data directly with service management software, the companies hope to improve visibility, streamline purchasing processes, and make day-to-day operations easier for the professionals they serve.
While the initial integration already introduces significant new functionality, both companies have indicated that additional features are planned for future releases. Later this year, Skimmer intends to expand the integration to include real-time product availability and purchasing capabilities. These updates will allow users to view current inventory levels for Heritage products directly within Skimmer and place orders without leaving the platform.
The upcoming functionality will also enable businesses to manage purchasing workflows more efficiently by centralizing product selection, ordering, and job management in a single system. This level of integration is expected to reduce administrative effort and help service professionals spend more time focusing on customer service and field operations.
As the partnership evolves, the companies plan to continue enhancing connectivity between distribution networks and service management tools. By combining Heritage’s extensive distribution footprint with Skimmer’s purpose-built software for pool service operations, the collaboration aims to deliver long-term value for businesses throughout the pool and spa industry.
Ultimately, the integration reflects a growing trend toward digital transformation in service-based industries. By improving data accuracy, reducing manual processes, and connecting key business systems, Skimmer and Heritage hope to give pool professionals greater visibility into the products they rely on every day while enabling more efficient, profitable operations.
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