Persimmon Highlights Peace of Mind for Homebuyers During New Homes Week
As part of New Homes Week (2 to 8 February), Persimmon is shining a spotlight on the peace of mind that comes with purchasing a brand-new home. For many, buying a property is one of the biggest investments in life, and Persimmon is committed to ensuring that the process is as stress-free and reassuring as possible.
A new home brings more than just fresh walls and modern fittings. It offers protection, reliability, and comprehensive support that older properties often cannot match. Persimmon ensures that every homeowner benefits from robust guarantees, exceptional customer service, and high-quality build standards that provide reassurance well beyond the point of purchase.
Comprehensive Warranties for Complete Peace of Mind
One of the standout advantages of buying a new Persimmon home is the comprehensive 10-year warranty. This industry-leading warranty ensures that homeowners are protected against major structural issues that could arise in the first decade after moving in. In addition, Persimmon provides a 2-year builder guarantee, covering the initial period after purchase for any issues related to workmanship or materials.
These warranties are not just documents to file away—they are tangible assurances that give homebuyers confidence in their investment. Unlike older homes, where the history of repairs or potential hidden issues may be unknown, a new Persimmon home comes with every element brand-new and covered. This protection helps homeowners avoid unexpected expenses, giving them a sense of security from day one.
High-Quality Builds Make a Difference
Another key advantage of choosing a new home is the quality of construction. Persimmon prides itself on high standards, using modern materials and building techniques to ensure homes are energy-efficient, safe, and built to last.
Older properties, while charming in many cases, often carry risks such as outdated systems, hidden damage, or inefficient layouts. These can lead to costly repairs or upgrades down the line. With a new Persimmon home, buyers can move in with confidence, knowing that their home is structurally sound, compliant with the latest building regulations, and designed to meet contemporary needs.
Exceptional Customer Care
Peace of mind extends beyond warranties and building quality—it also comes from knowing you are supported every step of the way. Persimmon’s customer care team is dedicated to guiding homeowners through the entire process, from the initial visit to the sales office through to moving in and settling into the home.
Natalie Mills, Group Customer Care Director at Persimmon, explains:
“Buying a new home should be an exciting milestone, not a cause for concern. At Persimmon, we give our customers added peace of mind through high-quality build standards, a comprehensive 10-year warranty, and a clear customer care process that supports customers every step of the way. Our focus is on making sure customers can settle into their new home with confidence, knowing they are supported not just at move-in, but in the years that follow.”
This approach ensures that homebuyers are not left navigating issues alone. Whether it’s a question about a feature in the home, a small repair, or guidance on maintenance, Persimmon provides timely and clear support, helping homeowners feel secure and cared for throughout their ownership journey.
The Importance of Industry Standards and Consumer Protection
The homebuilding industry is committed to maintaining high standards and protecting customers. Robust consumer codes are in place to safeguard homebuyers, ensuring support before, during, and after the purchase process. These codes are particularly important for new-build purchasers, providing an additional layer of reassurance that simply isn’t available when buying older properties.
Persimmon adheres to these standards and goes further, embedding quality and service into every aspect of the customer journey. This dedication demonstrates that buying a new home isn’t just about owning a property—it’s about enjoying a worry-free experience, backed by industry regulation and company commitment.
The Persimmon Pledge: A Commitment to Customers
A cornerstone of Persimmon’s customer support is the Persimmon Pledge. This is a clear commitment to deliver excellent service at every stage of the homebuying journey.
The Pledge outlines expectations for service, ensuring that customers are guided, informed, and supported throughout their experience. From initial consultations and viewing appointments to moving in and the subsequent settling-in period, the Pledge guarantees that no question goes unanswered and no concern goes unaddressed.
By adhering to this pledge, Persimmon reinforces its dedication to making homeownership a positive, reassuring experience. The result is not only a high-quality home but also a relationship of trust between the company and its customers.
Why New Homes Offer Better Peace of Mind
Purchasing a new home offers unique advantages over buying an older property. Key benefits include:
- Brand-new infrastructure: Electrical, plumbing, heating, and other systems are all modern and under warranty.
- No hidden history: Buyers are not inheriting previous issues such as damp, structural weaknesses, or outdated installations.
- Lower maintenance costs: Modern homes are energy-efficient and built with durable materials, reducing ongoing costs.
- Customer support: Dedicated teams and clear pledges ensure that homeowners always have assistance when needed.
These factors combine to provide homebuyers with a genuine sense of peace, reducing the stress commonly associated with property purchases.
Making Every Move Stress-Free
At Persimmon, the goal is simple: to make the experience of buying and moving into a new home as enjoyable and worry-free as possible. By combining quality construction, robust guarantees, and exceptional customer care, Persimmon ensures that its homeowners can fully enjoy the excitement of owning a new home without unnecessary concerns.
Whether it’s understanding warranties, arranging move-in schedules, or addressing post-move issues, the support provided ensures that every customer feels confident and secure. New Homes Week serves as a perfect reminder of these benefits, highlighting the reassurance and stability that come with a Persimmon home.
Conclusion
New Homes Week is an opportunity to celebrate the advantages of buying a new home, particularly the peace of mind it brings. Persimmon’s combination of high-quality builds, comprehensive warranties, customer care, and the Persimmon Pledge ensures that homeowners can invest with confidence, knowing they are supported today and into the future.
For anyone considering purchasing a new home, Persimmon demonstrates that peace of mind is not just a promise—it is a standard built into every home they create.
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Source Link : https://www.persimmonhomes.com/
